They really treat you like family here. I definitely feel like apart of the family. I've been going here for almost a decade now. Shelly is tax genius. I had an issue with the IRS trying to audit me for a CD account a couple years back. They said I owed over $2000! A little over my head and in need of help, I immediately brought it to Shelly and she pulled tax laws out of the top of her head and proved to the IRS that they were wrong with a tax loophole that they overlooked. She ended up writing the letter herself and sending it in for me on the spot over a cup of coffee, and saving me thousands of dollars! They are especially helpful if you have a small business. She Has been helping my father's business grow significantly, Allowing him to focus on the business rather than the bookkeeping.